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What can you do with ClientConnect?

ClientConnect provides free access to key financial information related to loans:

  • Contract details
  • Disbursements
  • Repayments
  • Fees and indemnities
  • Download selected loan notifications

ClientConnect provides access to a range of key financial information related to mandates:

  • STRATEGIES: annual strategies and asset management proposals
  • OPERATIONS: periodic portfolio operational reports
  • RISK MANAGEMENT: periodic portfolio risk and composition reports
  • ACCOUNTING: periodic financial statements and AUMs

Who can use ClientConnect?

All EIB clients with loan products will be granted access via ClientConnect upon request. On the other hand our eligible mandators can use the application to monitor asset management.

How can you obtain access to ClientConnect?

To be granted access to this service, please register.

To be granted the access to the mandates area you will receive your user ID and password by e-mail upon authorization from the designated signatory related to your mandate(s). You will then be able to view EIB reports pertaining to a specific mandate as well as transversal reports covering multiple mandates

Help

If you forgot your password, please click on the next link : Reset Password

For more information, please download the ClientConnect flyer

For queries, please contact:

Email: clientconnect-helpdesk@eib.org

Phone: +352 43 79 33 033

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