What can you do with ClientConnect?

ClientConnect provides free access to key financial information related to loans:

  • Contract details
  • Disbursements
  • Repayments
  • Fees and indemnities
  • Download selected loan notifications

ClientConnect provides access to a range of key financial information related to mandates.

Who can use ClientConnect?

All EIB clients with loan products will be granted access via ClientConnect upon request. On the other hand our eligible mandators can use the application to monitor asset management.

How can you obtain access to ClientConnect?

To be granted access to this service, please register.

To be granted the access to the mandates area you will receive your user ID and password by e-mail upon authorization from the designated signatory related to your mandate(s). You will then be able to view EIB reports pertaining to a specific mandate as well as transversal reports covering multiple mandates.

Need help?

In case you forgot your password, please follow this link to reset it.

If your mobile phone number needs to be updated or changed, please follow this link.

In case of any other issues, please contact us.


For more information, please download the ClientConnect flyer

For queries, please contact:

Email: clientconnect-helpdesk@eib.org

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